Frequently Asked Questions
You may or may not be wondering about...
Orders and Shipping
How are the prints packaged?
How are the prints packaged?
All prints come in archival quality packaging, which includes a clear protective sleeve with a backboard insert for structural support during shipping. Multiple prints may be packed in the same sleeve to reduce plastic waste, unless requested otherwise in the order.
What if my prints come damaged?
What if my prints come damaged?
This is unlikely, but if an art print arrives damaged in any way please contact me ASAP with a photo of the damage. I will send a replacement for all damaged items within 5 business days, free of charge.
When will my prints be delivered?
When will my prints be delivered?
Currently, I fulfill all orders within 1-2 business days of placement. Orders typically arrive within 3-5 days via USPS Ground Advantage, but please refer to the tracking number with your order for the exact date of arrival.
Can I make changes to or cancel my order?
Can I make changes to or cancel my order?
Changes or cancelations can be made before an order has been fulfilled. Please email me ASAP at andi.kur.art@gmail.com with your request.
Changes cannot be made after the order has been fulfilled.
What's your return policy?
What's your return policy?
Currently, I do not have the capacity to accept returns or exchanges after an order has been fulfilled.
Do you ship internationally?
Do you ship internationally?
I'm sorry, at the moment I do not have the capacity to ship internationally. I am working on it though and will update the shop accordingly at that time.
About the Art
Are these designs original?
Are these designs original?
Yes, absolutely. While some artworks reference preexisting movies and books, every artwork is designed, drawn, and owned by me.
What medium do you use?
What medium do you use?
The artwork on this online store was all designed on an iPad with the digital drawing software Procreate.
Are these the only designs you currently sell?
Are these the only designs you currently sell?
Nope! I'm learning that it is very difficult to keep an online store up to date. At markets, you will find a much broader selection of my work for sale, including designs I am phasing out and larger format prints of my latest and greatest.
Can I reuse your work?
Can I reuse your work?
Sorry, but this is a hard no unless you have my explicit permission.
About the Artist
How long have you been selling art?
How long have you been selling art?
I have been making art for myself for as long as I can remember, but it wasn't until June 2023 that I got serious about trying to sell it. I started my business "Andi Kur Art" officially in August 2023, and I have been building from there.
Do you do this full time?
Do you do this full time?
Yes! I took the leap into full time self-employment in June 2024. It has been both the most terrifying and most gratifying thing I have ever done. I'm still working my ass off every day to make it work, and every single sale helps me build the financial stability I need to keep this business sustainable.
How are you such a badass?
How are you such a badass?
Girl, I'm just trying my best. I also cry a lot, but I'm very productive.
